What Is the Return Policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method.

Rai | Orthopedic Heels – Lunelle New York

Name: Rai | Orthopedic Heels
Brand: Lunelle New York
Price: 64.95 USD
Availability: InStock

$64.95 USD $300.00 USD 50% OFF

Free Shipping with UPS

30-Day Money-Back Guarantee

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10% off for 2 items, 15% off for 3+ items

Only a few left!

Color — Khaki

Khaki

EXPANSION EVENT: Our U.S. boutique launch sale is almost over — only a few pieces left in stock.

Step into style and comfort with the Rai | Orthopedic Heels, designed to elevate your confidence and enhance your look.

Elegant pointed-toe silhouette: A chic design that adds a modern twist to any outfit.
Supportive cushioned insole: Enjoy all-day comfort without compromising on style.
Slingback strap: Ensures a secure fit, keeping your heels comfortably in place.
Mid-height stiletto heel: Provides the perfect balance of lift and stability for confident strides.

If your order doesn’t meet your expectations, no worries — we’ve got you covered.

You can return it within 30 days of receiving your package.

Simply contact our customer care team at support@lunellenewyork.com and let us know why you’d like to return your item — this helps us process your request quickly and smoothly.

At Lunelle New York, customer satisfaction comes first. That’s why we keep you updated on your order at every step and always offer free shipping within the United States.

We ship all orders securely through UPS, ensuring reliable delivery and professional handling from our warehouse to your doorstep.

We provide a seamless and secure checkout experience with trusted payment options:

Credit or Debit Cards: Visa, Mastercard, American Express and Maestro
Mobile Payments: Apple Pay and Google Pay for a quick and safe checkout
Gift Cards: Use a Lunelle gift card towards any future purchase

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What our customers say about Lunelle New York

★★★★★
“Absolutely beautiful quality. The fit and fabric are incredible, you can tell every detail was thought through. Arrived neatly packaged and smelled amazing.”

Emily R.
New York City – 2 days ago

★★★★★
“I’ve ordered twice now and both times my pieces looked exactly like the photos. The packaging felt luxurious.”

Lauren M.
Los Angeles – 3 days ago

★★★★
“You can feel the craftsmanship. Soft, elegant, and so comfortable. I’ve already recommended Lunelle to my friends.”

Grace H.
Chicago – 4 days ago

★★★★★
“Customer service was amazing. They helped me pick the right size and even followed up after delivery. That’s rare these days!”

Madison T.
Dallas – 5 days ago

★★★★
“My package arrived beautifully wrapped, it honestly felt like opening something from a luxury boutique in Manhattan.”

Ava W.
Miami – 1 week ago

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Sisters, founders, and the heart behind Lunelle New York.

Meet Claire & Danielle

Founded in Manhattan, Lunelle New York began as a single boutique and grew into three. As we open two new flagship stores, we’re celebrating with limited-time savings across the entire collection — timeless pieces crafted for comfort, confidence and quiet elegance.

“Real style never shouts — it whispers.” — Claire & Danielle Lunelle

Money-Back Guarantee

At Lunelle New York, we take pride in the craftsmanship and quality of our designs. We’re confident you’ll love your purchase — but if not, we offer a 30-day hassle-free return guarantee.

FAQs

Once your order is confirmed, you will receive an email with your order number. To track your order!

You can return items within 30 calendar days of receiving them.

Return shipping costs are the buyer’s responsibility.
Approved refunds will be issued to your original payment method.

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly!

Currently, we only ship within the United States. Expansion to other regions is coming soon.

Changes or cancellations are possible within 24 hours of placing your order. Please contact our support team as soon as possible.

Simply email us at support@lunellenewyork.com with your order number and reason for return. Our support team will provide easy step-by-step instructions.

30-DAY RETURN GUARANTEE

We offer a 30-day return period. If your order doesn’t meet your expectations, simply contact us within 30 days of receipt — we’ll make it right.

FREE DELIVERY

Enjoy free shipping across the United States, including full Track & Trace. We partner exclusively with UPS for reliable delivery.

SECURE PAYMENT

At Lunelle New York, you can pay securely and conveniently using your preferred credit or debit card.