Payment Policy

At Lunelle New York, we offer a selection of secure and convenient payment methods to make your shopping experience as smooth as possible.
Available options may vary depending on your location.


Accepted Payment Methods

We currently accept:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Apple Pay

  • Google Pay

All payments are processed in U.S. Dollars (USD).


Payment Security

All transactions are protected by SSL encryption to ensure that your information remains private and secure.
Your payment data is processed exclusively through certified providers and is never stored on our servers.


Order Processing

Orders are confirmed and prepared for shipment once payment has been successfully completed.
If a transaction fails or is declined, your order will not be processed until the issue is resolved.


Refunds

If you are eligible for a refund (for example, after an approved return), the credited amount will be issued to your original payment method within 14 days after your return has been received and approved.
Processing times may vary depending on your bank or card issuer.


Contact

For any billing or payment-related inquiries, please contact our Customer Care team:
Email: care@lunelleny.com